This Privacy Policy describes how PlayaStays (“we,” “our,” or “us”) collects, uses, and protects information about visitors and users of our website at playastays.com.
Information We Collect
We may collect personal information you provide directly to us, including your name, email address, phone number, and any other information you choose to provide when contacting us, submitting an inquiry, or using our services. We may also collect information automatically through cookies and similar tracking technologies.
How We Use Your Information
We use information we collect to respond to your inquiries, provide property management and vacation rental services, communicate with you about bookings and services, improve our website and offerings, and comply with applicable legal obligations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep your information confidential. We may also disclose information when required by law.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of our site.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you. To exercise these rights, please contact us at Chris@PlayaStays.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
PlayaStays
Calle 34 Nte 103, Zazil-ha, 77720 Playa del Carmen, Q.R., Mexico
Email: Chris@PlayaStays.com
Phone: +52 984 242 0434
This Privacy Policy was last updated in April 2026.