Terms of Service

These Terms of Service (“Terms”) govern your use of the PlayaStays website at playastays.com and any services offered by PlayaStays. By accessing or using our website or services, you agree to be bound by these Terms.

Services

PlayaStays provides vacation rental and property management services for properties located in the Riviera Maya region of Mexico. Our services include property listing, guest management, maintenance coordination, and related support for property owners.

Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our site to transmit any harmful, offensive, or unlawful content.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of PlayaStays or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce or distribute any content without our prior written consent.

Disclaimer

Our website and information are provided on an “as is” basis without warranties of any kind. PlayaStays does not guarantee the accuracy, completeness, or availability of any content on this site.

Limitation of Liability

To the fullest extent permitted by law, PlayaStays shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or services.

Governing Law

These Terms are governed by the laws applicable in Quintana Roo, Mexico. Any disputes shall be resolved in the courts of competent jurisdiction in Playa del Carmen, Quintana Roo, Mexico.

Changes to These Terms

We may update these Terms from time to time. We will notify users of significant changes by posting the updated Terms on this page with a revised date.

Contact

If you have questions about these Terms, please contact us at Chris@PlayaStays.com or:

PlayaStays
Calle 34 Nte 103, Zazil-ha, 77720 Playa del Carmen, Q.R., Mexico
Phone: +52 984 242 0434

Last updated: April 2026